Citizen engagement has become a strategic priority because engaging citizens can improve the delivery and quality of public services. Improving engagement can enhance the management of public finances, and bring about greater transparency, accountability and social inclusion, resulting in tangible improvements in people’s lives.
The Office of the Chief Information Officer can assist state agencies and local governments in improving their communication, engagement, and digital strategy.
Google My Business and Bing Places for Business - get help claiming profiles and learning how to manage profiles and respond to questions.
Chatbot - Get help writing with plain language and learn about working with artificial intelligence.