September 4, 2020
FOR IMMEDIATE RELEASE: Friday, September 4, 2020
CONTACT: Gloria Van Rees, 515.782.3661
DES MOINES, Iowa —The Office of the Chief Information Officer (OCIO) is excited to announce a new DRAFT 2020 broadband availability map of the State of Iowa has been published for public comment. The new map was created through partnership with Connected Nation and makes it possible for Iowans to pinpoint broadband service in their area by simply inputting an address.
We have heard comments from many Iowans in the past that previous maps showing which companies provided service to their area were inaccurate. This is the public’s opportunity to let us know about broadband service in your area. The information in this new map was reported by broadband providers. We need the public to help us fact-check service in their area and help us find errors and ways to improve the map.
A better more accurate map will help the OCIO make better decisions regarding broadband grants and also give providers insight into services areas that hold expansion potential. The broadband map has links at the top of the map to provide immediate feedback through a public comment section and a provider comment section. Iowans have until September 21, 2020 to submit their feedback on the map before it is finalized. As OCIO is seeking as much public input as possible, feel free to share this information on social media.
The State of Iowa Office of the Chief Information Officer administers broadband programs designed to increase access to high-speed Internet services in underserved and unserved areas of the State of Iowa. For more information on this new service map and link to the map go to:
March 24, 2020
The Office of the Chief Information Officer (OCIO) is working with state of Iowa agencies to create Covid-19 resources and update existing customer service tools to meet the demand for Covid-19 information.
OCIO worked with the Department of Human Services to create a dynamic map of childcare availability within the state. Following Governor Reynolds' announcement of the importance of childcare availability for essential workers, the map went live illustrating real time availability of child care throughout the state. The map can be accessed by visiting DHS’s new Covid-19 website here. Read the full press release "OCIO works with state agencies to put out Covid-19 resources" to learn more about Covid-19 resources available to Iowans.
March 20, 2020
Internet providers and software companies are stepping up to help Iowans as more people are needing to be online for work and school. A number of IT providers in Iowa took the FCC’s “Keep Americans Connected Pledge” to provide internet during this pandemic. The pledge is a commitment for the next 60 days to not terminate residential or small business accounts, waive late fees, and open wifi hotspots to those that need them. Information about IT providers signing the pledge is available in the Internet Providers and Software Companies Respond to Covid-19 news release.
March 17, 2020
The Office of the Chief Information Officer of the State of Iowa as an organization is tasked with a focus on meeting the technology needs of all levels of government. In this time of more Iowans living online for work, school, and entertainment as a result of social distancing or quarantine, it is more important than ever to emphasize cybersecurity. OCIO encourages the practice of safe cybersecurity strategies when working from home to keep personal and professional information safe. Check out our resource for tips, training, and where to report identity theft, scamming, or internet crimes against children.
August 8, 2019
OCIO is exhibiting at the Iowa State Fair in the Varied Industries Building. Stop by booth 314 to learn about cybersecurity, broadband expansion efforts, subscribe to state agency communications like the DNR fishing report and more.
Interland - Kids security game by Google and curriculum for teachers.
Identity Theft brochure
Security Quiz by NIST
Subscribe to State topics - enter your email address and select the topics you are interested in like the DNR Fishing Report.
Ask the State of Iowa - Smart speaker (Google Home/Assistant; Alexa) instructions.
Provide feedback about Iowa.gov
May 20, 2019
Government Technology magazine published "Iowa Secures Elections with Extensive Cybersecurity Efforts" about the massive effort by the Office of the Chief Information Officer in partnership with the Secretary of State to increase election security.
April 23, 2019
Today, Jeff Franklin, Chief Information Officer, joined Governor Reynolds, for the press conference to officially launch the ”Ask the State of Iowa” smart speaker skill. At the press conference Jeff remarked, ”Because people look for information in different ways --- some chat, some search, and some ask their smartspeaker --- this capability allows us to meet the needs of Iowans in the way they use their technology every day.” State agencies contributed the top questions their offices receive from the public and their respective answers. Currently Google Home and Amazon Alexa can answer over 200 commonly asked questions.
Iowans can ”Ask the State of Iowa” when they add the skill to their smart speakers or add Google Home or Alexa to their smart phone and add the skill. You do not need to buy a smart speaker to use the skill, you can add Google Home or Alexa to your smart phone for free. OCIO has provided instructions for adding Alexa and Google Home to phones, including iPhones at https://bit.ly/2GCnCre
Add the skill to Google Home at https://assistant.google.com/
“I hope Iowans will start using ”Ask the State of Iowa” as a 24 x 7 resource. If the skill does not have an answer today check back as we continue to add information” said Franklin. The skill was created by OCIO with Webspec Design, a local web development company in Urbandale. Please contact Leah.Stott@iowa.gov or 515-508-0219 with questions about the "Ask the State of Iowa" skill.
News Coverage: Cedar Rapids CBS2; State Scoop
December 21, 2018
Gov. Kim Reynolds announced on Friday that $1.3 million for broadband grants are now available through the Office of the Chief Information Officer (OCIO) to improve broadband access for Iowans and eliminate underserved areas (targeted service areas) across the state. The grant program allows communication service providers, including telecommunication companies, cities and towns, to apply for up to 15 percent of their broadband project costs in targeted service areas. Communications service providers are encouraged to apply for a grant to install broadband infrastructure in these underserved areas. Read the Governor's Press Release on Broadband Grants.
September 12, 2018
The Center for Digital Government announced the Office of the Chief Information Officer has received the prestigious Digital Experience Award in recognition of the States’ efforts to update Google information to ensure office locations, hours and phone numbers in Google are up to date. The State is being recognized again for efforts to make it easier for citizens to find the information they need and to quickly connect with our government offices. The Google My Business profiles really paid off when we were able to immediately update office phone numbers and office hours for the Google profiles of our offices in Marshalltown after the tornado. We know citizens want to do a quick Google search for state offices and click the call button. Claiming and managing our profiles means citizens get to the right place!