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Chief Information Officer

Digital Experience Award for Google My Business Project

Citizens expect to be able to search with Google and find the correct phone number and address for state government offices in their area. Sometimes the information reported by Google was incorrect.  Staff in State departments were not familiar with how to claim and manage their office profile in Google My Business.  Citizens were frustrated calling incorrect phone numbers and having to hunt for the correct local office of a State agency.

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Printed from the Office of the Chief Information Officer website on May 08, 2021 at 5:51am.