Official State of Iowa Website Here is how you know
Iowa Department of Management

New location for website content

The OCIO website is migrating to The only information which will remain at this location is the IT Standards documentation.

Home » Digital Citizens » Applications


Background Check Requests

(Single Contact Repository - SING)

The Single Contact Repository (SING) provides authorized organizations online access to Iowa Criminal History and Sex Offender Registry information held by the Department of Public Safety/Division of Criminal Investigation (DCI), Department of Human Services’ (DHS) Central Abuse Registry for Child Abuse (CA) and Dependent Adult Abuse (DAA), as well as Professional License information. 


SING expedites the process of checking backgrounds of employees and volunteers as required by regulations and policies.  Authorized SING Users (User) will enter the required search criteria and select which databases are being requested. The fee per request is either deducted from an already established pre-paid Billing Account or the User will provide a credit card number as payment for each SING request.

To request access to do background checks with SING, please send an email to Request the SING access form. You will return the completed form to: 
Iowa Division of Criminal Investigation Attn: Dissemination Section 215 E. 7th Street Des Moines IA  50319

If you are a current SING user and having trouble logging into the system please contact the help desk at 1-800-532-1174. The Department of Public Safety does not provide SING passwords/pins. You must be able to provide your SING ID.


Didn't find what you were looking for? 

Printed from the website on April 19, 2024 at 1:15am.